Protecting Yourself from Contractor Scams

Contractor fraud costs Canadian homeowners hundreds of millions of dollars annually. Toronto's active renovation market is unfortunately a target for unscrupulous operators. Here's how to protect yourself.

The Most Common Contractor Scams in Toronto

Deposit and disappear: Takes a large deposit, starts work, disappears. Often uses a fake business name with no traceable address.
Low-ball then inflate: Quotes low to win the job, then manufactures change orders to inflate the final price dramatically.
Unlicensed subcontracting: Claims to do the work themselves, then subcontracts to unqualified workers while pocketing the margin.

Protective Measures

  • Never pay more than 20–30% deposit before work begins
  • Verify business registration (Ontario Business Registry is searchable)
  • Ask for and verify the Certificate of Insurance — call the insurance company to confirm
  • Get a WSIB clearance certificate
  • Use written contracts with full scope, materials, timeline, and payment schedule
  • Search contractor name + reviews/complaints before hiring
  • Never pay cash — e-Transfer and credit card provide transaction records

Red Flags

Unsolicited door-to-door approaches. Prices dramatically below market. Pressure to decide immediately. No verifiable business address. Reluctance to provide written contracts or insurance certificates. Demand for full payment upfront.

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